Advice & Bereavement Support

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Bereavement Support

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last. People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘Time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by. We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement of your life and this is why we offer the GriefChat service.

GriefChat was created by bereavement experts and by clicking on the GriefChat box below, you can chat directly to a specially trained bereavement counsellor. GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need.

GriefChat is a completely free service and is available Monday-Friday, 9am-9pm (except Bank Holidays).

GriefChat provides emotional support for bereaved people, access to trained bereavement counsellors and referral into other specialist bereavement services.

When someone dies

When a death occurs at home

  1. Contact your local doctor
  2. Call Chalcraft Funeral Directors at any time of the day or night for immediate help and assistance

When a death occurs in hospital

  1. Call Chalcraft Funeral Directors on 01903 812656 for immediate help and assistance.

When a death occurs suddenly or unexpectedly

  1. This may involve the police or a coroner
  2. Call Chalcraft Funeral Directors who will liaise with the appropriate authority and give all the assistance that you require.

The death of someone you love or know can be a devastating experience, which can bring on stronger emotions than you have ever felt before.

In cases where the death was expected there can still be a sense of shock associated with the actual death. You may feel cold, numb, empty and unreal for a while. Following this, you may experience such emotions as anger, panic, guilt and ineffable sadness. This may also be accompanied by periods of restlessness, especially at night when it is difficult to sleep. You may also react by becoming irritable or critical of yourself and others, sometimes leading to feelings of despair. All these are natural reactions to bereavement and are not a sign that you are unable to cope.

During this time, you may need the support of others. Don’t be afraid to speak about your feelings to someone. Sometimes friends and or relatives find it difficult to talk about the death in case they upset you further. It may be necessary for you to broach the subject first. You might also want to seek the support of a minister, priest or grief counselor. Grief is a healthy, normal process and all of us may react differently. What is important is that you allow yourself to grieve and come to terms with your loss.

Registering a Death

All deaths that occur must be registered, either at Worthing, Shoreham, Littlehampton or Storrington Registery Office.

The contact number is 01243 642122 or you can book an appointment online via

When you obtain the cause of death certificate you can make an appointment to register the death. It is the Registrar who will then make out the Death Certificate and ascertain how many copies each individual may need. Copies of the Death Certificate cost £11.00 each.

Should the death become a Coroner’s case, the Coroner’s Office will advise you when to telephone the Registrar to make an appointment to attend to register and collect the Death Certificate. It is advisable that you telephone the Registrar to ensure that they have received the relevant papers.

The Registrar will require some additional information i.e.: a birth of marriage certificate of the deceased. Where applicable, they may want the maiden name and occupation. Ideally, the deceased’s medical card should be taken with you. When the death is registered, the Registrar will issue a form (for burial or cremation) and this should be handed to the funeral company.

A Registration of Death form (BD8), issued for the purposes of the Department of Social Security (DSS), will also be given to you by the Registrar

Registration of Deaths

Central number for West Sussex
01243 642122

Local Venues & Useful Contacts

Worthing Crematorium
Horsham Rd, Worthing BN14 0RG
Telephone: 01903 872678

Steyning Centre
Fletchers Croft, Steyning, BN44 3XZ
Telephone: (01903) 812042

Steyning Cricket Club
Memorial Playing Field, Steyning, BN44 3LE
Telephone: (01903) 814484

Tottington Manor
Edburton Road, Henfield
West Sussex, BN5 9LJ
Phone: 01903 815757

Findon Manor
High Street, Findon, BN14 0TA
Telephone: (01903) 872733

Tilleys Stonemasons
295 Ditchling Road, Brighton, BN1 6JH
Telephone: (01273) 555882

The Old Tollgate
The Street, Bramber, BN44 3WE
Telephone: (01903) 879494

Red Lion
London Rd, Ashington, Pulborough RH20 3DD
Telephone: (01903) 892523

Madgwick Carriage Masters
Telephone: 0771 748 2380